SheCodes

I would like to share my impressions about the programming courses I took on your website. I was pleasantly surprised by the depth and breadth of the material that was presented. These courses gave me the opportunity to delve into various areas of programming, starting from basic concepts to more advanced topics. The practical assignments, in particular, were very helpful as they allowed me to directly apply the knowledge I acquired. The community was always ready to help, which gave me additional confidence in the learning process. I am confident that these courses significantly improved my programming skills and will help me in my future career in this field.

I initially thought it was going to be daunting to learn how to code but it ended up being enjoyable. I won't lie it would get challenging but through doing my own research and the help of the Slack community, I would quickly overcome the challenge. The study material is spaced in such a way that you can take in a good amount of information in one video.The challenges were how I got to practice what I have learned and more. I thoroughly enjoyed working on the different elements in my own time, saves me from anxiety. Thank you Matt and the SheCodes team! 1000/10!

The SheCodes Basic workshop is a fantastic way to get started in the world of Web Development. Coming from an education background myself, I really enjoyed Matt's teaching style and the way the workshop was broken down into fun and interactive chunks. This made it simple to follow and easier to understand the more challenging concepts. The workshop is very well organised and help is always at hand via the Slack communities. I really enjoyed creating my own website via the final project and can't wait to get started on the SheCodes Plus Workshop! Thank you Matt & team!

A deeply disappointing experience. After having a positive experience with their introductory SheCodes basic course. I took the plunge into the Shecodes Max course, as a step towards changing career and have been thinking about a career, given the course description, and outlines that they provide support and teaching enabling people to develop and learn these skills it sounded like a great option to assist with this transition.The facts:

• The course outlines 24/7 chat support - This is false, the company uses a Slack channel with 2 technicians who are responsible for supposedly answering 100's of students' questions and they fail to deliver, understandably.
• Shecodes max states Priority support - This is false. The responses to questions come hours and days later - this is really frustrating when you are trying to learn and complete the projects and homework in a timely manner, especially with deadlines to complete work.

The responses to the questions are basic responses that offer no explanations or any support on how to understand the content. So if like me you get stuck trying to understand the confusing video explanations then be prepared to struggle your way through, referencing books from the library and other coding YouTube channels.In fact, it is often that the technicians respond with the following "Can you post your code here" Then they follow up with posting code back to you for you to copy and paste without explaining or supporting you in understanding.

• Homework reviews/Project reviews - False. You post a link to your solution and it is either accepted or declined for you to review it. No feedback is given to help you improve your coding or for you to understand where you are on your journey. The whole course feels very automated, impersonal and unsupportive.

Around 5 hours per week of work - False. I spent around 5-10 hours per day sometimes 7 days a week on 9 weeks of struggling through with zero support.
The video format is very confusing with Tutor Matt in the videos appearing as if he himself is learning on the fly and he often backtracks in the videos which leaves you completely confused. 

•  Even though it says videos are updated- False. The videos are mostly dated to 2015, they add some updates to text but not to the actual videos, so I found the code to be outdated to what is currently being taught and confusing as a learner.
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 The course is set up with solution videos where you view the answer and source code and often in the course you end up copying this code and pasting it and it is encouraged in the Slack forum, with everyone ending up with almost the same code.
I really wanted to understand what to do in this course and feel a sense of achievement and confidence knowing I had learnt something new and that I was working towards something. Instead, I was left alone to struggle and given very invalidating and patronising responses from the “Customer Success Team🤩💩” who often use happy happy smiling emojis and hearts whenever they conversate with you, and it feels like you are speaking with a possessed A.I, not a human being. E.g“ Hey my arm just fell off and I am really struggling “The customer success team enters “ Hey 😍❤️😍💝, why don't you just skip around the playground while eating ice cream, have a great week!!!!” 🤮🤮🤢😤😱😱
In the end, I asked for a refund as I was not getting the help or support and I knew I could not struggle through an 8-month course alone in this way when they have failed to deliver the service requirements as outlined in the programme highlights.  and I was hit with SURPRISE” Didn't you read our tiny small print on the website that says “policy” Well we don't do refunds! (I will add that the company failed to draw your attention to this policy before taking your payment)  They did not offer anything resolutory and we were going back and forth. I then posted “I am waiting for my refund” in the public chat and then they removed me from the Slack channel  (which is supposed to be a part of the course features)
The back and forth of emails continued with the team holding steadfast to not acknowledging any of my concerns or attempting to understand in any shape or form my perspective.
I will be going through my bank to get my full course fees returned to me as the company has not delivered on its course-outlined services.
The company have refunded me a partial payment and had the audacity to say they will keep a service fee and fees for a course I have not been able to complete due to the struggles as outlined. Anything short of full fees returned is less than acceptable in this instance as the company have failed to deliver what it says on the website and on top of that delivered what can only be described as a “gaslighting” form of customer success 💩🤩
I find this company's practices to be unethical and not adhering to basic human and consumer rights. They want to shut down and silence anyone who raises concerns about their service practices. I do not recommend or endorse this company in any way.
I am sure they will respond in their traditional fashion to this review. 🧐